What advice can you give someone who is going to be a new grocery store cashier?

What kinds of things do you need to keep track of? Any advice on handling the cash and transactions? What about good lines to say to the customers when they come up with different problems and challenges for you? As much advice as you can give would be appreciated. I'm trying to prepare someone for the job who has not worked before. Thanks!What advice can you give someone who is going to be a new grocery store cashier?
It has been many years since I worked as a cashier in a grocery store. Be prepared for tough customers. Be friendly. Smile. Pay attention to their order. Be careful with their groceries. Pretend they are your own. Be considerate if you pack as well. Don't put too many heavy items in one bag.


Be careful when giving out change. Learn to count it out back to them. You will impress them because not many people do that nowadays. Ask your supervisor questions on situations you may encounter and how to handle them. If you a notice a bag of bread open, do you get it, does the customer, does someone else? I would ask questions like this so you are better prepared. Fast matters but you don't want to look less than smart.What advice can you give someone who is going to be a new grocery store cashier?
Patience Patience Patience, that's all you need. Because it will be tested.
First of all buy some really comfortable thick soled shoes because you will be standing in the same place for a very long time. Just say ';hello! How are you?'; to people. Some will want to talk a lot and some won't want to say anything. Always say have a nice day or have a nice night when they leave. When I was a cashier I thought it was easiest to get coupons from people at the end of their order. If they would give them to me at the beginning I would forget them. As far as handling cash just take your time if you have to, try not to short people of course. Its really not a hard job and its kind of cool to see what people buy. When I was a cashier I remember there was one guy that would try to scam the store by buying like just a candy bar with a 10 dollar bill and then after you shut your drawer he would say he gave you a 100 dollar bill. If you ever have something like this happen don't second guess yourself. I knew the guy gave me a ten and I told him I would call my manager and have her count the drawer, he didn't want to draw attention to himself since we were all aware of him and he was out of there before I picked up the phone. So, if you ever run into a problem like that just call a supervisor immediately. That is what they are there for.
Smile and be polite. Act like you enjoy your job and are happy to see the customer. Always remember you are there to serve the customer, not handle transactions. When a customer has a problem, shut up and listen--don't interrupt. Sometimes they just want to vent. When making change, give the coins back first, then the bills. Don't hand it all in a pile. If you make a mistake, own up to it and make it right.
Hi Joyce,


I am not good at handling cash transaction or any of the other issues, this is why I work from the comfort of my own home at the pace I want to,with out have to deal with cash, customer issues, products etc. I receive great training and support from my team in which I can not say I ever receive that in the last job I had for 16yrs. Honestly some on the job training for at least a week would be beneficial as people are likely to learn more that way . That will give them the ability to follow in the direction of others and duplicate what they do. This is why I enjoy working from home, with training I get to learn it in my own time and still achieve the goals I work for each day.


Best of luck


I can offer you more information about my job if you are interested.
Please enter every invoice. Honesty is the best policy.